Frequently Asked Questions
How long does it take you to process an order?

All of our products are made to order, which means they are not made until you place an order for them. Due to this, the processing time is currently 5-7 business days. Your tracking number will be emailed to you once the item has been shipped. Delivery time will vary depending on the shipping method you chose.

What is your return policy?

Savvy Chic Pawz takes pride in the workmanship of each product to ensure we meet the high-quality standards we have set. Please closely follow our sizing guide to choose the proper size for your fur babies when ordering. Since our items are custom and handmade specifically for your pet, we do not accept returns or exchanges. However, if there is an issue with your order, please send us an email within 48 hours of receiving your order and we will do our best to accommodate you.

Where are your products made?

All products are proudly made right here in the USA!

Where do you ship?

We currently only ship in the United States of America.

What if my package says it's been delivered, but I haven't received it?

Please contact us immediately and a member of our team will work with you to resolve the issue to your satisfaction.